We aim to ensure your complete satisfaction with every purchase from Luvira Cosmetics.

Eligibility for Returns

• Returns are accepted within 7 days of receiving your order.

• The product must be unused, unopened, and in its original packaging.

• Due to hygiene and safety reasons, used or opened hair removal products cannot be returned or exchanged.

Damaged or Wrong Product

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will replace or refund your order promptly.

Refund Process

Once your return is received and inspected, we will notify you via email. Approved refunds will be processed to your original payment method within 5–7 business days.